Core units BSBCUE203 Conduct customer engagement BSBCUE205 Prepare for work in a customer engagement environment BSBCMM201 Communicate in the workplace Elective units BSBCMM301 Process customer complaints BSBCUS201 Deliver a service to customers BSBITU111 Operate a personal digital device BSBWHS201 Contribute to health and safety of self and others BSBWOR203 Work effectively with others ICTICT103 Use
Core units SIRRRTF002 Monitor retail store financials SIRXCEG004 Create a customer-centric culture SIRXHRM002 Maintain employee relations SIRXMGT002 Lead a frontline team SIRXRSK002 Maintain store security SIRXSLS003 Achieve sales results SIRXWHS003 Maintain workplace safety Elective units SIRXCEG008 Manage disrespectful
Core units AHCPER401 Provide advice on permaculture principles and practices AHCPER404 Plan and implement permaculture works AHCPER405 Select appropriate technology for a permaculture system AHCPER406 Identify and analyse bioregional characteristics and resources AHCPER413 Evaluate suitability of species as solutions for permaculture applications Elective units AHCPER402 Design a rural permaculture system AHCPER307 Establish a rural permaculture system AHCPER308 Establish an urban permaculture system AHCPER402 Design a rural permaculture system AHCPER403 Design an urban permaculture system AHCBUS407 Cost a project AHCBUS408 Operate within a budget framework If you require RPL Kits with comprehensive benchmarking
health and environment policies and procedures FWPCOR3202 Conduct quality and product care procedures FWPCOR3204 Visually assess materials Elective units FWPCOT3276 Sharpen cutters using a straight knife grinder FWPCOT3277 Sharpen cutters in head using a profile knife grinder FWPCOT3278 Sharpen cutters in head using a straight knife grinder TLIC3004 Drive heavy rigid vehicle TLIC3005 Drive heavy combination vehicle FWPCOT4211 Monitor stock control procedures TLIA0015 Organise receival and despatch operations If you require RPL Kits with comprehensive benchmarking
LLND Kit-CHCSS00092 Alcohol and Other Drugs Co-existing Needs Skill Set Ready for Sale Core units BSBCUE203 Conduct customerEmpower Your Learners with Foundational Excellence In todays evolving vocational education and training environment, the identification and support of learners Language, Literacy, Numeracy, and Digital (LLND) skills are crucial for both compliance and learner success. CAQAs LLND Kit is a complete, audit ready assessment and support solution designed to help Registered Training Organisations (RTOs) identify, assess, and strengthen these foundational