Learner Resources-ICTSS00107 Introductory Help Desk Skill Set CRICOS Forms implement and review a quality

implement and review a quality assurance program Elective units AHCBUS517 Monitor and review business performance AHCCHM501 Develop and manage a chemical use strategy AHCIRG509 Develop an irrigation and drainage management plan AHCMOM501 Manage machinery and equipment AHCBUS516 Develop and review a business plan If you require RPL Kits with comprehensive benchmarking

software and documentation inventories * We can develop additional elective units that are not listed on request (Please contact us for further information)

Self Study Guide

Core Units CHCCOM002 Use communication to build relationships CHCDIV003 Manage and promote diversity CHCLEG001 Work legally and ethically CHCVOL003 Recruit

Learner Resources-ICTSS00107 Introductory Help Desk Skill Set CRICOS Forms implement and review a qualityOur learner resources contain everything you need to begin training your learners. Our learner resources include: Learner Guide PowerPoint Presentation Session Plan Classroom Activities Self Study Guide Our learner resources have been aligned to learner cohorts, industry needs and ACSF indicated levels. In order to achieve this, we have conducted: Industry consultation Robust validations Assessment of best practice holistic delivery We provide all