Learner Guide-AURACA002 Manage complex customer requirements in an automotive workplace DEF Core Units CHCADV005 Provide systems

Core Units CHCADV005 Provide systems advocacy services CHCDIV001 Work with diverse people CHCLEG001 Work legally and ethically HLTPOP019 Apply a population health framework HLTPOP020 Work with the community to identify health needs HLTPOP021 Plan a population health project HLTPOP022 Evaluate a population health project HLTPOP023 Build capacity to promote health HLTWHS003 Maintain work health and safety Elective Units CHCAOD001 Work in an alcohol and other drugs context CHCCCS001 Address the needs of people with chronic disease CHCCCS014 Provide brief interventions CHCCCS028 Provide client-centred support to people in crisis CHCCCS038 Facilitate the empowerment of people receiving support CHCCCS040 Support independence and wellbeing CHCCDE019 Work within a community development framework CHCCDE020 Implement participation and engagement strategies CHCCDE023 Develop and deliver community projects

Units of competency ICTBWN306 Use radio frequency measuring instruments ICTRFN407 Conduct radio frequency measurements ICTRFN506 Evaluate radio frequency signal coverage plots ICTTEN418 Install and test a radio frequency identification system * We can develop additional elective units that are not listed on request (Please contact us for further information)

Units of competency RIICWD539 Prepare traffic management plans and traffic guidance schemes for motorways and freeways If you require RPL Kits with comprehensive benchmarking

Core units BSBLDR522 Manage people performance FNSCUS511 Develop and maintain professional relationships in financial services industry FNSCUS513 Review business performance FNSFMK515 Comply with financial services regulation and industry codes of practice FNSINC411 Conduct work according to professional practices in the financial services industry Elective units BSBINS402 Coordinate workplace information systems BSBLDR602 Provide leadership across the organisation BSBPEF501 Manage personal and professional development BSBSTR501 Establish innovative work environments BSBSTR502 Facilitate continuous improvement BSBOPS505 Manage organisational customer service BSBMKG541 Identify and evaluate marketing opportunities If you require RPL Kits with comprehensive benchmarking

Learner Guide-AURACA002 Manage complex customer requirements in an automotive workplace DEF Core Units CHCADV005 Provide systemsOur learner guides contain everything you need to begin training your learners. The learner guides have been aligned to learner cohorts, industry needs and ACSF indicated levels. In order to achieve this, we have conducted: Industry consultation Robust validations Assessment of best practice holistic delivery We provide all documents to you in Microsoft Word format, so you can easily customise them as required. You are free to rebrand and reproduce