Assessment Kit-SIRXCEG006 Provide online customer service ICP procedures and programs to meet

procedures and programs to meet legislative requirements Elective units BSBWRT401 Write complex documents BSBSUS401 Implement and monitor environmentally sustainable work practices BSBRES411 Analyse and present research information BSBPMG522 Undertake project work BSBITU402 Develop and use complex spreadsheets BSBFIA412 Report on financial activity BSBADM405 Organise meetings BSBCMM401 Make a presentation BSBCUS402 Address customer needs If you require RPL Kits with comprehensive benchmarking

ethics and privacy policies in ICT environments ICTSAS527 Manage client problems Elective units ICTNWK529 Install and manage complex ICT networks ICTNWK536 Plan

Core units BSBCOM501 Identify and interpret compliance requirements BSBWOR502 Lead and manage team effectiveness CPCCOHS1001A Work safely in the construction industry CUAIND502 Maintain and apply creative arts industry knowledge CUAPPM504 Manage bump in and bump out of shows Elective Units BSBWHS501 Ensure a safe workplace BSBWHS504 Manage WHS risks UEENEEE101A Apply Occupational Health and Safety regulations

Core units BSBESB301 Investigate business opportunities BSBESB302 Develop and present business proposals BSBESB303 Organise finances for new business ventures BSBESB305 Address compliance requirements for new business ventures Elective units BSBCRT411 Apply critical thinking to work practices BSBHRM415 Coordinate recruitment and onboarding BSBPEF301 Organise personal work priorities BSBXCM301 Engage in workplace communication BSBXCS303 Securely manage personally identifiable information and workplace information SIRXOSM003 Use social media and online tools If you require RPL Kits with comprehensive benchmarking

Assessment Kit-SIRXCEG006 Provide online customer service ICP procedures and programs to meetOur assessment resources contain everything you need to begin assessing your learners. Our assessment resources include: Assessment Pack (Student) Trainer Assessment Pack (Marking Guide) Mapping for each unit of competency Assessment Record Tools Our assessment resources have been aligned to learner cohorts, industry needs and ACSF indicated levels. In order to achieve this, we have conducted: Industry consultation Robust validations Assessment of