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aggressive or abusive customers SIRXCEG009 Manage workplace responses to disrespectful aggressive or abusive customer behaviour * We can develop additional elective units that are not listed on request (Please contact us for further information)
Core units CHCCCS044 Follow established person-centred behaviour supports CHCDIS017 Facilitate community participation and social inclusion CHCDIS018 Facilitate ongoing skills development using a person-centred approach CHCDIS019 Provide person-centred services to people with disability with complex needs CHCLEG003 Manage legal and ethical compliance CHCMHS001 Work with people with mental health issues HLTWHS003 Maintain work health and safety Elective units CHCCCS001 Address the needs of people with chronic disease CHCCCS007 Develop and implement service programs CHCCCS010 Maintain a high standard of service If you require RPL Kits with comprehensive benchmarking
Units of competency BSBWHS332X Apply infection prevention and control procedures to own work activities * We can develop additional elective units that are not listed on request (Please contact us for further information)
assessment system
SCORM Compliant Package-ICTSUS403 Install and test power management software Pre-order aggressive or abusive customers SIRXCEG009* The full Microsoft Office learner and assessment kit for this unit must be purchased for this pricing.